Customer reviews of Richardsons Of Lincoln

By Ian S on 18 January 2017 | Purchase not verified

Friendly service and gave me a good price for my car and I was happy they done the brake discs and pads on the car I got from them before I took it home. Only down side was 3 days after the purchase of my new car it had to have a new aux belt and idler at the cost of £165 as none of it was covered under there warranty. Just my bad luck maybe

Reply from Richardsons Of Lincoln on 19/01/17

Hi Ian. Thanks for taking the time to leave us a review. Always disappointing when we don't receive 5 stars. The mazda 6 you bought from me 5 days ago didn't have any signs of problems when it was mot'd and serviced and also when you test drove it but if you made me aware of this problem I would have dealt with this for you. We put new discs and pads on the car for you to which were advised as didn't want you spending money on them in 3 / 4 months time. You never phoned or reported a problem to me. If you did I would of fixed it for you under warranty straight away but without you reporting the problem and deciding it wasn't covered yourself it's impossible for us to fix. If you want to give me a call 01522 530006 i'm more than happy to discuss the matter further with you and find a solution. Thanks Simon

By Louise B on 27 November 2016 | Purchase not verified

Really friendly but relaxed dealer. Happy to let you look without pressure but more than happy to help when needed. Quick, efficient sale, good service, would recommend.

Reply from Richardsons Of Lincoln on 05/12/16

Thanks for the nice review Louise and enjoy the new car, Hopefully that warm weather hurry's up so you can get the caravan out :-)Thanks Simon