- Telephone:
- 01522 530006
Customer reviews of Richardsons Of Lincoln
At Richardsons Of Lincoln we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Richardsons Of Lincoln
Based on 125 customer reviews
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5
Happy with Richardson's.
By Chris S on 09 September 2018 | Purchase not verified
Professional throughout the deal . The Ford badge took a while to come, all sorted now and not the dealers fault.
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5
Hyhundai i10 2009
By Trevor T on 20 June 2018 | Purchase not verified
We sought to buy a suitable car for our middle aged Daughter. There was a good selection of small cars and we asked about the history as the recorded mileage was low for the year. The Sales Manager was able to produce the relevant documents to show that a new speedometer had been fitted. All MOT certificates were included. The car was well presented at Wragby road and we were allowed to take the car for a test run without supervision. There was no pressure selling by the Manager at Wragby road, and being an ex-mechanic he was able to discuss some points we raised. Following the purchase there were some matters that we drew their attention to, and these were dealt with in a timely fashion. One fault was found and they kindly dealt with this all being it was not covered by the Warranty. In all a very pleasant experience to buy from Richardsons. Their Customer Care was excellent. On picking up the car it was fully valeted and serviced with new oil filter and oil change.
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5
Excellent
By David W on 17 June 2018 | Purchase not verified
Took a gamble buying online and without test driving my car. Never even met any of the staff but wouldnt hesitate to recomend them. True gent and stuck to his word with his warranty & would defo buy from them again and Im up in scotland .
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5
Great Srvice
By Jim L on 17 June 2018 | Purchase not verified
We visited Richardsons recently to look at a car. We were made very welcome. The salesman was friendly and showed us around the car, answering all our questions. We were offered a test drive which we accepted. When we bought the car, it had been valeted and serviced. It was spotless! The transaction was easy and professionally carried out. Simon gave us a generous trade in on our old car. Both the guys we met came across as honest and knowledgeable. They couldn't do enough for us. Even after we had purchased the car we had follow up calls checking that everythingwas ok and we were happy. I have no hesitation in recommending this company.
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5
Customer review
By Dave C on 11 June 2018 | Purchase not verified
I’d been looking for a freelander for months then found one at Richardson’s cars of Lincoln. Great customer service was demonstrated and I would recommend this dealer to anyone wanting a pre owned car.
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5
And relax
By Michael C on 10 June 2018 | Purchase not verified
Just bought a 2011 Astra, have to say that I have been well looked after, had a bit of a issue with the battery after a week but they drove straight to the site I was working on got me home, sorted the problems straight away and made me feel at ease, just had a run to the deep and Yorkshire wildlife, car feels great and have had emails to ask if there is anything they can help with and to check up how I’m getting on with the car, great dealer ship from buying to after care.. I would highly recommend because there costumer service is second to none!!!
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5
brilliant customer sevice
By Arnold G on 09 June 2018 | Purchase not verified
Brilliant service just could not do enough for me mot, serviced, couple of faults rectified before Simon would allow me to have the car congratulations to Simon and his staff
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5
Trustworthy & reliable garage and great car
By Chloe M on 15 May 2018 | Purchase not verified
I bought my first car (a citroen C1) from Richardsons Of Lincoln in December 2017 and I couldn't be happier with it! It's so great to find a reliable and trustworthy garage. I was quite nervous about buying my first car. I would definitely recommend using Richardsons Of Lincoln if you are looking for a reasonably priced second hand car. My car was in such good condition it felt like new when I bought it. It's 6 months later and I haven't had any problems with the car at all. The customer service was also really great - really friendly!
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5
Excellent customer service.
By Paul G on 07 April 2018 | Purchase not verified
Was looking for a 7 seater vehicle but didn't want to travel all over the country. Found the vehicle which suited my family needs at a very reasonable price. Went for a test drive, came back and discussed options. Offer was made and paid for the car in full there and then, had to wait while they serviced the car, did a full mot and a couple of other bits. Now enjoying the Citreon C4 Grand Picasso. Many thanks for making the whole process smooth and faultless. Would recommend to anyone and will go back to Richardsons when we come to change this vehicle again to see what is available.
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5
Great Customer Service
By Peadar M on 20 March 2018 | Purchase not verified
I traveled over from Ireland in early January. Simon the salesman met us and offered us a cuppa straight away. We went on a test drive and the car was superb. But I noticed a slight rattling noise coming from engine at around 2000 revs. Simon agreed he could hear it as well and we back to office while he got his mechanics to check it out. Shortly they confirmed the noise was coming from the vaccum pump. He said he would order and buy a new one for it. Unfortunately the part was not available until the following morning but we had our sailing back to Ireland already booked. I decided to go ahead with the purchase and Simon would post the part over when he received it.Within a few days the part arrived and I got it fitted and problem solved! I sent Simon the invoice for the labour and he reimbursed me fully. I have to say from start to finish that Simon was very professional, honest and helpful. He didnt try to cover up the defect, The car has been perfect since. Highly recommended.Tks