Customer reviews of Richardsons Of Lincoln

By Terry B on 22 February 2017 | Purchase not verified

I accompanied my daughter to look at a newish Fiesta Titanium at Richardsons and we found the service extremely good. No pushy sales pitch - Simon simply gave us some background on the car and then handed her the keys and left us to it! Having decided to buy the car, when she picked it up it was presented in the same excellent order as it was when first viewed, as well as having been serviced and MOT'd. Simon had also sorted the car tax for her too...and even explained some features included with the car. If all dealers were like this! Richardsons come highly recommended. Many thanks Simon.

Reply from Richardsons Of Lincoln on 23/02/17

Thanks for the great review Mr Burnell, Glad i could be of help and make the buying experience nice and easy. Thanks Simon

By Chris H on 11 February 2017 | Purchase not verified

I went to view a corsa that I had seen on the website and although I hadn't booked a test drive Simon got the car of the display ramps without any fuss. I found some minor faults with the car and Simon got them fixed, the car MOT'd and ready for collection at my convenience. There was no pressure to buy throughout the visit and I was very impressed with Simon's professionalism and knowledge of the car. I would highly recommend a visit to Richardsons if you a considering changing your car and I will definately be making them my first stop in the future.

Reply from Richardsons Of Lincoln on 16/02/17

Thanks for taking the time to leave us such a great review Chris. Enjoy the new car. Thanks SImon

By Howard K on 04 February 2017 | Purchase not verified

Treated my friend ,as a customer, outstanding customer service, Very patient explaining all the controls on the car

Reply from Richardsons Of Lincoln on 07/02/17

Thanks for your kind words Howard and glad I could be of help in finding your friend the right car. Thanks Simon

By Ian S on 18 January 2017 | Purchase not verified

Friendly service and gave me a good price for my car and I was happy they done the brake discs and pads on the car I got from them before I took it home. Only down side was 3 days after the purchase of my new car it had to have a new aux belt and idler at the cost of £165 as none of it was covered under there warranty. Just my bad luck maybe

Reply from Richardsons Of Lincoln on 19/01/17

Hi Ian. Thanks for taking the time to leave us a review. Always disappointing when we don't receive 5 stars. The mazda 6 you bought from me 5 days ago didn't have any signs of problems when it was mot'd and serviced and also when you test drove it but if you made me aware of this problem I would have dealt with this for you. We put new discs and pads on the car for you to which were advised as didn't want you spending money on them in 3 / 4 months time. You never phoned or reported a problem to me. If you did I would of fixed it for you under warranty straight away but without you reporting the problem and deciding it wasn't covered yourself it's impossible for us to fix. If you want to give me a call 01522 530006 i'm more than happy to discuss the matter further with you and find a solution. Thanks Simon

By Louise B on 27 November 2016 | Purchase not verified

Really friendly but relaxed dealer. Happy to let you look without pressure but more than happy to help when needed. Quick, efficient sale, good service, would recommend.

Reply from Richardsons Of Lincoln on 05/12/16

Thanks for the nice review Louise and enjoy the new car, Hopefully that warm weather hurry's up so you can get the caravan out :-)Thanks Simon