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Customer reviews of Richardsons Of Lincoln
At Richardsons Of Lincoln we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Richardsons Of Lincoln
Based on 110 customer reviews
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5
Quality car
By alex J on 13 November 2020 | Purchase not verified
easy going.no pushy selling. very good way to buy a car.
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5
Excellent service
By Denise H on 10 November 2020 | Purchase not verified
Simon was a pleasure to deal with. He was helpful, professional, and made the car-buying experience very easy and painless. He even contacted me the day after I had taken the car, to check that everything was as I expected with the vehicle. I am delighted with the car I bought from Richardson’s of Lincoln, and I would recommend this company highly.
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5
First Car Buying Experience
By Jesal S on 26 October 2020 | Purchase not verified
Towards the end of July 2020, I started researching what car I could buy. The car would be my first car. Research in general takes a long time and after visiting several websites and phoning a few people I landed on a Skoda Citigo that was being sold by Richardsons. After my initial conversation with Richardsons, I felt that I could trust them in making this car buying experience for me worthwhile and as painless as possible. They reduced the asking price, sent a video of the car to me showing every little detail and because I was in local lock down, they even delivered the car to my home, which was fifty miles away. Throughout each step I took to get closer to purchasing the Skoda Citigo, Richardsons helped and guided me along the way. Communication with them was great and I have now had the car for over two months, and it is performing well, and I absolutely love it. Would highly recommend Richardsons, if you are thinking of car buying. Their customer service is amazing! Thank You!
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5
Thank you
By Cathleen B on 18 September 2020 | Purchase not verified
I am a bit late in writing this review as I never thought of writing a review about a garage but when explaining to friends how good they are they told me I should write a review. The car purchased had a couple of niggles with it. However, everything was dealt with a lot of curtesy and help. Simon loaned another car until the problem was sorted. I also wanted a type of handbook - Simon sorted this and posted it to me - he didn't have to. All I can say is that I would definately return to this garage, they were very helpful in the after sales service and that is/was really important. I am really pleased with the car and a very big thank you for Simon and his kindness.
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5
Top marks!
By J P W on 10 June 2020 | Purchase not verified
Rare I leave reviews for anything, but Richardson's are deserving of one. Excellent service from start to finish. Simon was not pushy at all, just very helpful. Really pleased with the car too at a very fair price. Thanks guys. Will definitely recommend.
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5
Customer Service Isn't Dead
By P J on 01 March 2020 | Purchase not verified
I never review people or stuff on the internet, but in this case I will, because I called them and bought a car, sight unseen, partly based upon the reviews I'd read about them. Paid a deposit, and turned up a week later to do the deal. The car was at least as good as described, very well prepped, and whilst the guys were quite busy when I arrived, they were really freindly and helpful. I'm very happy with the car, and very happy to recommend Richardsons as a dealer.
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5
Buying and owning my car from Richardsons
By John N on 26 February 2020 | Purchase not verified
Absolutely brilliant from beginning to end , got myself a lovely Astra the price was fair , I've had the car since December and a sensor started playing up this did not stop the car running and didn't effect my daily schedule in anyway, I phoned Richardsons and they booked it in and sorted the problem straight away , I can't fault the team at Richardsons there a good bunch which you don't find to often but this place is excellent
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5
Happy daughter
By Malc R on 20 February 2020 | Purchase not verified
Can't fault the service we received from the Richardsons, very helpful and polite
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5
Great service, and after sales customer service to
By Rachael G on 15 February 2020 | Purchase not verified
Bought my VW polo from here, and Simon was great! Really helpful and great service, no pushy sales tactics, and when there was a small hiccup with something nothing was too much trouble. Great service, would definitely buy again here!
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5
Successful purchase.
By Peter M on 21 December 2019 | Purchase not verified
Had a couple of issues with the Toyota we purchased but they were promptly and efficiently sorted by Simon and we cannot fault the excellent customer service, well done Simon. We would highly recommend this company if you need a second hand car.