Customer reviews of Richardsons Of Lincoln

By Laurence U on 03 April 2019 | Purchase not verified

Excellent service right from initial online enquiry through to purchase. The car was priced very competitively and previous reviews seemed good so I was happy to approach them. They were very straightforward and just easy to deal with. I’d have no hesitation recommending them to anyone, and the car’s turned out to be great!!

Reply from Richardsons Of Lincoln on 05/04/19

Thanks for the great review Laurence, Thanks for the kind comments regarding the buying process and see you in a few weeks when you can get this way for the service. Thanks Simon

By PETER H on 26 March 2019 | Purchase not verified

Friendly and professional sales. There are cheaper cars around in the Lincoln area but based on the quality of the vehicles they re-sell, I do believe that they the best value for money. I feel confident using them and have recently purchased my 3rd car from them. It's only if there is ever a problem with a purchased vehicle that you find out about the professionalism with which a company will support and help you. An electrical issue (notoriously difficult to trace) existed with my Mondeo and although it was simple to resolve the diagnosis was more difficult. No quibble from Richardsons. They took care of it immediately. I would seriously recommend them as an excellent local company.

Reply from Richardsons Of Lincoln on 30/03/19

Thanks for the great review Peter, Shame you must of confused the stars and given us 1 star instead of 5 but I suppose if this is a 1 star review for us a should smile :-) Thanks SImon

By Jackie T on 25 March 2019 | Purchase not verified

Excellent service, couldn't be more helpful. Very friendly team. Delighted with the car.

Reply from Richardsons Of Lincoln on 26/03/19

Thanks for the great review Jackie, Glad your delighted with the new car :-) Thanks SImon

By Ian W on 13 February 2019 | Purchase not verified

Very helpful people , happy to answer all my questions . Vehicle was prepared to a very high standard. Will definitely use again.

Reply from Richardsons Of Lincoln on 14/02/19

Thanks for the great review Ian, Now the suns shining get that caravan on the back of the new 4x4 and go and enjoy the sun :-) Thanks Simon

By Paul N on 30 January 2019 | Purchase not verified

Great experience with Richardsons right from the start , We asked to look at a car and was given the keys . Was not pushy in the slightest in fact they left us too it for us to have a look around . Once we decided to buy the car , it was ready in the matter of days and they always kept in touch to keep us in the loop . Simon and the team are second to none , They are also very responsive in replying to emails . Would definitely recommend dealing with them .

Reply from Richardsons Of Lincoln on 31/01/19

Thanks for the great review Paul, Glad you enjoyed the service we provided with the new car. Thanks Simon

By Michael W on 24 January 2019 | Purchase not verified

Enquired about a car at the start of the week and poped down to view it, paid the deposit and have taken the car away today. Can’t rate The manger I felt with enough, very helpful and was happy to answer questions, also said any problems get stright in touch, now that is peace of mind. I have a fantastic car and all serviced and mot’d and clean. Thank you again, I will recommend.

Reply from Richardsons Of Lincoln on 26/01/19

Thanks for the excellent review Michael, Enjoy your new car and hope to see you again in the future. Thanks Simon

By Matthew N on 16 January 2019 | Purchase not verified

Very easy going no pressure experience. Contacted to view an Audi A5 couple. I was left to look at the car was then approached and asked if I had any questions about it. We had a discussion about finance unfortunately to no fault of Richardson's the finance company's website was down. But they used another site to give me an idea which was spot on. Revisited a couple of days later had a test drive. Beautiful car, lovely drive and amazing condition. I was given what I expected as a trade in for my car. Has to be said I had realistic view of my cars worth. Was in good condition but needed new tyres and alloys were scuffed. Both issues that would need to be resolved before resale and effect the price I would receive. Picked up my new car today cleaned, 12 months MOT helped me tax it. Couldn't have asked for anything else. I am a retail managr so my customer service expectations are realistic if not a little high. Has to be said my expectations were exceded. It was a pleasure.

Reply from Richardsons Of Lincoln on 17/01/19

Thanks for the great review Matthew, Enjoy them Commutes to work in the Audi a5 :-) Thanks Simon

By John N on 31 December 2018 | Purchase not verified

Car ready when said, clean and serviced. Had 1 minor issue with car after collection but sorted promptly very friendly and professional staff, absolutely no pressure

Reply from Richardsons Of Lincoln on 03/01/19

Thanks for the great review John, Enjoy your new car :-) Thanks simon

By Marco C on 31 December 2018 | Purchase not verified

I recently bought a used car from Richardsons of Lincoln and was extremely pleased with the whole experience. They have been very helpful, providing via email all the information I needed and even offering to refund the deposit I paid to secure the car, should I have faulted it on inspection. Needless to say, the car was in excellent conditions and, after a decent-length test drive (not the usual drive around the block I have been accustomed to after visiting other dealers), I decided to go ahead with the purchase (btw, I also got a good price for my part-exchange). We agreed on a delivery date a few days later so that they would have the time to MOT and service the car. When I collected it, it was valeted to a high standard and I received a 3-months RAC Platinum warranty, plus a 12 months RAC breakdown cover. I have waited 5 weeks before writing this review, to make sure the car was not too good to be true, but I have to say that so far it hasn't disappointed me. Highly recommended

Reply from Richardsons Of Lincoln on 03/01/19

Thanks for the fantastic review Marco, Glad you enjoyed the hassle free buying process and are enjoying the new car. Thanks Simon

By Jason P on 24 December 2018 | Purchase not verified

Dealer did everything he said he would. So far I have had no issues with the vehicle at all. Very happy.

Reply from Richardsons Of Lincoln on 27/12/18

Thanks for the great review Jason, Merry Christmas. Thanks Simon