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Customer reviews of Richardsons Of Lincoln
At Richardsons Of Lincoln we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Richardsons Of Lincoln
Based on 125 customer reviews
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5
Excellent
By Dwain R on 20 February 2021 | Purchase not verified
Bought an evoque in 2020, found Simon very helpful and professional. He wasn’t pushy at all and made the process very easy and comfortable. The vehicle was reasonably priced but very much worth the money. Excellent aftercare service, would fully recommend and I myself would definitely use him again!
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5
Really good service.
By Paul N on 10 February 2021 | Purchase not verified
From start to finish, Simon & Chris were friendly, professional and true to their word. They sent me a video of the car pointing out any slight stone chip etc, I viewed the car in person ( exactly as described) & purchased it. Simon delivered the car and even helped me tax it. I was feeling a bit daunted about buying a car over the Internet but there was no problems and I'd definitely buy again from this garage. All I want when buying a car is honesty and a good service & I got both. Car drives perfect & I'm very happy. Thanks.
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5
Excellent service
By Sean G on 05 February 2021 | Purchase not verified
EXCELLENT SERVICE- You Read many negatives about second hand car dealers which makes you sceptical about approaching them, is the car going to be okay? Am I going to get ripped off etc. I was recommended to Richardsons’s car sales by family and friends who have all brought from them, so I brought a car (only a run around) which I needed for work. However a week or so later I had a few problems with the car and thought great hear we go it’s going to cost me loads. CAN I JUST SAY HOW AMAZING THEY HANDLED THIS!! I was given plenty of options as to what I wanted to do: Swap to a car around the same price which they didn’t have any in stock although they did try source one for me and I would of definitely taken this option if they did have stock in( I just need a car ASAP and I’m on a budget lol ) Get the car repaired again I would of taken this option if I didn’t need a car ASAP. Full refund which I opted for in my bank within seconds. Thank you
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5
Smooth distance transaction & door to door service
By Maria B on 31 January 2021 | Purchase not verified
The Sales Manager was extremely helpful throughout the whole process, and answered all my questions promptly and honestly. I was a valued customer from the start, and the transaction was completed efficiently. I found my car online and, because of the lockdown, it was necessary to buy without viewing or test driving first. I did not doubt the integrity of the Sales Manager at all, and I was not disappointed. My car was delivered as arranged, and I am absolutely delighted with it. It is everything I expected and more!! As for the service, it is quite simply exceptional, and I highly recommend this company to you if you are looking for a quality, sensibly priced used car. I am hopeful that they will find a suitable upgrade for my husband's current vehicle... My thanks go to the Sales Manager and Team for their professionalism and honesty, and I look forward to dealing with them again in the future.
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5
Fantastic!
By Susan B on 25 January 2021 | Purchase not verified
Smooth purchase and the customer service was fantastic. Felt really looked after and nothing was too much trouble. Would definitely deal with again!
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5
Straightforward value, added service levels.
By Patrick C on 22 December 2020 | Purchase not verified
I am very happy with the car I bought last week from Richardson's. The transaction was very straightforward, everything they said they would do, they did. The car was serviced and a new MOT supplied. I felt confident to hit the motorway and drive two hundred miles. If they have what you want, don't hesitate to buy.
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5
Quality car
By alex J on 13 November 2020 | Purchase not verified
easy going.no pushy selling. very good way to buy a car.
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5
Excellent service
By Denise H on 10 November 2020 | Purchase not verified
Simon was a pleasure to deal with. He was helpful, professional, and made the car-buying experience very easy and painless. He even contacted me the day after I had taken the car, to check that everything was as I expected with the vehicle. I am delighted with the car I bought from Richardson’s of Lincoln, and I would recommend this company highly.
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5
First Car Buying Experience
By Jesal S on 26 October 2020 | Purchase not verified
Towards the end of July 2020, I started researching what car I could buy. The car would be my first car. Research in general takes a long time and after visiting several websites and phoning a few people I landed on a Skoda Citigo that was being sold by Richardsons. After my initial conversation with Richardsons, I felt that I could trust them in making this car buying experience for me worthwhile and as painless as possible. They reduced the asking price, sent a video of the car to me showing every little detail and because I was in local lock down, they even delivered the car to my home, which was fifty miles away. Throughout each step I took to get closer to purchasing the Skoda Citigo, Richardsons helped and guided me along the way. Communication with them was great and I have now had the car for over two months, and it is performing well, and I absolutely love it. Would highly recommend Richardsons, if you are thinking of car buying. Their customer service is amazing! Thank You!
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5
Thank you
By Cathleen B on 18 September 2020 | Purchase not verified
I am a bit late in writing this review as I never thought of writing a review about a garage but when explaining to friends how good they are they told me I should write a review. The car purchased had a couple of niggles with it. However, everything was dealt with a lot of curtesy and help. Simon loaned another car until the problem was sorted. I also wanted a type of handbook - Simon sorted this and posted it to me - he didn't have to. All I can say is that I would definately return to this garage, they were very helpful in the after sales service and that is/was really important. I am really pleased with the car and a very big thank you for Simon and his kindness.