Customer reviews of Richardsons Of Lincoln

By Cathleen B on 18 September 2020 | Purchase not verified

I am a bit late in writing this review as I never thought of writing a review about a garage but when explaining to friends how good they are they told me I should write a review. The car purchased had a couple of niggles with it. However, everything was dealt with a lot of curtesy and help. Simon loaned another car until the problem was sorted. I also wanted a type of handbook - Simon sorted this and posted it to me - he didn't have to. All I can say is that I would definately return to this garage, they were very helpful in the after sales service and that is/was really important. I am really pleased with the car and a very big thank you for Simon and his kindness.

Reply from Richardsons Of Lincoln on 10/10/20

Thanks for the lovely review Cathleen, Glad the new car is all good after we sorted the couple of niggles out for you, Thanks for the kind words regarding the service we provided you also. Thanks Simon Foster ( sales manager )

By J P W on 10 June 2020 | Purchase not verified

Rare I leave reviews for anything, but Richardson's are deserving of one. Excellent service from start to finish. Simon was not pushy at all, just very helpful. Really pleased with the car too at a very fair price. Thanks guys. Will definitely recommend.

Reply from Richardsons Of Lincoln on 27/06/20

Thanks for the great review and kind words, Glad your enjoying the new car. Thanks Simon Foster ( sales manager )

By P J on 01 March 2020 | Purchase not verified

I never review people or stuff on the internet, but in this case I will, because I called them and bought a car, sight unseen, partly based upon the reviews I'd read about them. Paid a deposit, and turned up a week later to do the deal. The car was at least as good as described, very well prepped, and whilst the guys were quite busy when I arrived, they were really freindly and helpful. I'm very happy with the car, and very happy to recommend Richardsons as a dealer.

Reply from Richardsons Of Lincoln on 03/03/20

Hi, It gives me great satisfaction to read this amazing review you left, I will take it as a great compliment that you decided to leave us this fantastic review, Really appreciate you taking the time to do so. Enjoy your new car and hopefully see you in a few years for the next one :-) Thanks Simon Foster (sales manager )

By John N on 26 February 2020 | Purchase not verified

Absolutely brilliant from beginning to end , got myself a lovely Astra the price was fair , I've had the car since December and a sensor started playing up this did not stop the car running and didn't effect my daily schedule in anyway, I phoned Richardsons and they booked it in and sorted the problem straight away , I can't fault the team at Richardsons there a good bunch which you don't find to often but this place is excellent

Reply from Richardsons Of Lincoln on 03/03/20

Thanks for the fantastic review John, Glad you are enjoying the new car and we could resolve the little niggle for you without any drama's to. Thanks Simon Foster ( sales manager )

By Malc R on 20 February 2020 | Purchase not verified

Can't fault the service we received from the Richardsons, very helpful and polite

Reply from Richardsons Of Lincoln on 25/02/20

Thanks for the great review, Glad you have one happy daughter with her new car. Thanks Simon Foster ( sales manager )

By Rachael G on 15 February 2020 | Purchase not verified

Bought my VW polo from here, and Simon was great! Really helpful and great service, no pushy sales tactics, and when there was a small hiccup with something nothing was too much trouble. Great service, would definitely buy again here!

Reply from Richardsons Of Lincoln on 19/02/20

Thanks for the great review Rachael, Glad to hear you enjoyed the buying process we provided and everything is going well with the new car now we sorted the little niggle, Hopefully see you next time your looking for a new car. Thanks Simon Foster (sales manager)

By Peter M on 21 December 2019 | Purchase not verified

Had a couple of issues with the Toyota we purchased but they were promptly and efficiently sorted by Simon and we cannot fault the excellent customer service, well done Simon. We would highly recommend this company if you need a second hand car.

Reply from Richardsons Of Lincoln on 07/01/20

Thanks for the great review Peter, Glad we could resolve your couple of niggles swiftly and Glad you was happy with the service we provided throughout the buying process. Thanks Simon Foster - Sales manager

By Paul H on 20 December 2019 | Purchase not verified

We found the car via Autotrader and Simon kindly sent a video of the car showing every detail, including the odd stone chip mark. We agreed to buy the car over the phone after receiving video and he offered to drive car to Brighton two days later for a small fee...250 miles! Car was like new, great condition. Would highly recommend.

Reply from Richardsons Of Lincoln on 07/01/20

Thanks for the great review Paul, Really appreciate your kind words, I did the video as that way you knew every inch of the car before it got to you, It was an lovely drive coming to deliver it to you even if the floods down south nearly ruined the day. Thanks Again Simon Foster - Sales manager

By Stewart N on 22 November 2019 | Purchase not verified

The staff were helpful and accommodating, the car runs well and they didn't try to ram any extra add-ons down my throat. Can't ask for much more than that, right?

Reply from Richardsons Of Lincoln on 28/11/19

Thanks for taking the time to leave us a great review Stewart, Great to hear the car runs well and nice to hear the way my team looked after you. Thanks Simon Foster ( sales manager )

By steve W on 20 November 2019 | Purchase not verified

By chance finding a car with more features to replace one of the same but newer and local . Price was good and an easy test drive taken. Fair price given for my car in Part Ex. No pushy salesman which is reassuring. I did have an unforseen obscure transmission problem within the warranty period, but they persevered and it was fixed even after the 3 month warranty expired with no fuss.

Reply from Richardsons Of Lincoln on 28/11/19

Hi Steve, Thanks for the great review, Glad you enjoyed our simple buying process and the vehicle was a nice/newer version of what you had, to upgrade to, If you need anything in the future you know where we are and hopefully see you in a few years time for the next upgrade. Thanks Simon Foster ( sales manager )