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Customer reviews of Richardsons Of Lincoln
At Richardsons Of Lincoln we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Richardsons Of Lincoln
Based on 110 customer reviews
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5
Amazing customer service
By Paul H on 20 December 2019 | Purchase not verified
We found the car via Autotrader and Simon kindly sent a video of the car showing every detail, including the odd stone chip mark. We agreed to buy the car over the phone after receiving video and he offered to drive car to Brighton two days later for a small fee...250 miles! Car was like new, great condition. Would highly recommend.
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5
Very Decent Service
By Stewart N on 22 November 2019 | Purchase not verified
The staff were helpful and accommodating, the car runs well and they didn't try to ram any extra add-ons down my throat. Can't ask for much more than that, right?
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5
No Pressure sales and good after service
By steve W on 20 November 2019 | Purchase not verified
By chance finding a car with more features to replace one of the same but newer and local . Price was good and an easy test drive taken. Fair price given for my car in Part Ex. No pushy salesman which is reassuring. I did have an unforseen obscure transmission problem within the warranty period, but they persevered and it was fixed even after the 3 month warranty expired with no fuss.
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5
No Pressure... Easy experience... FAB CAR!
By Ali P on 20 November 2019 | Purchase not verified
Never had such easy stress free process of buying a car, especially as a female. I visited the site off Wragby Road. On arrival I was simply given the keys and left to my own devices to look around the car for as long as I wished. After that, I asked to take it for a test drive and again after the normal protocols I was left to drive the car on my own and where I wanted with no strict time or distance limit. They were not able to move on price but gave me a fresh mot and service and a full tank of fuel on request (most places either charge for it or leave you with fumes). The clutch was a bit sticky and as soon as I mentioned that they sorted it, granted just needed lubricating but saved me a job and money. I love my new little car and is perfect. Would recommend 100%. Pressure sales don't work and this proved it!
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5
Car buying made easy
By George P on 16 November 2019 | Purchase not verified
I travelled from Worcestershire to buy a car that I had only seen online. The car was exactly as described and has to date exceeded my expectations. Price was very competitive compared to dealers local to me. The whole purchasing experience was problem free and all the staff were most helpful. I would not hesitate to recommend Richardsons of Lincoln and I hope to be able to do business with them in the future.
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5
Helpful and friendly
By Ryan C on 16 November 2019 | Purchase not verified
With a desperate need to replace a car asap, the team at Richardsons were helpful and friendly. They arranged a test drive of a car I was interested in and managed to have the sale completed and keys with me in under 72 hours.
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5
Fantastic service, highy recommended
By Jamie R on 09 November 2019 | Purchase not verified
Bought a BMW 316, fair price and fantastic buying experience (my second purchase from Richardsons). Shortly after sale the car had a heating fault that took some diagnosing and and a big job to repair. Used and new cars develop faults so I never judge a dealer on this as mechanical components do fail. The team at Richardsons went above and beyond to get the car repaired properly resulting in a fix that any professional would proud of and done to the highest standard (the whole dashboard had to be removed). The Richardsons team stand behind the cars they retail making them a fantastic dealer to buy from and they will certainly be my next port of call for any future cars my family need. Car dealing done properly.
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5
Top Marks - Thanks very much .
By Iain S on 07 October 2019 | Purchase not verified
I phoned about the car I was interested in. Description given over the phone. Travelled from Edinburgh by train . They arranged to pick me up at the station. Cup of tea on arrival. Car preparation was completed and the price was right . Drove the car back home that same day. Highly recommended. Thanks very much.
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5
Great experience while buying Renault Magine
By Suneel Kumar Singh M on 18 September 2019 | Purchase not verified
I was pleasure to deal with Richardsons . Their service and communication are very Professional. One of my friend suggested me to Richardsons .
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5
Car buying experience
By Raymond H on 04 September 2019 | Purchase not verified
My wife and I had travelled some distance to the car showroom and we expected to arrive at around 4:30 in the afternoon, however because of travelling delays we arrived just before 6. The car showroom closes at 5, but when I contacted Simon he came from home and we concluded the deal at 7:30 in the evening. Because of this and the quality of the car at a good price, I would highly recommend Richardsons car sales in Lincoln to anyone contemplating buying a car. The service was second to none. A highly pleasing experience.