Customer reviews of Richardsons Of Lincoln

By Callum S on 07 January 2018 | Purchase not verified

I came to Richardson's to buy a family sized car and was pleased to find a Mazda 5 that met everything I needed and the staff are so friendly and welcoming and would deal with them again as I am extremely happy with the car and would definitely recommend to anyone who is looking to buy a car.

Reply from Richardsons Of Lincoln on 11/01/18

Thanks for the 5 star review Callum and glad you enjoyed the buying process from us. Thanks Simon

By Paul C on 12 December 2017 | Purchase not verified

Thank you Richardson's for providing a first class service, when I went in, after seeing the car on the forecourt, I was given a no obligation test drive. The car was just what I wanted at the price I wanted to pay. I felt no pressure to buy and was given a first class service. The car was MOT'd and serviced and I picked it up a couple of days after viewing it. The friendliness and helpfullness of the salesman at the Wragby Road site was excellent. I would recommend Ricardson's to anyone that asked and probably to anyone who doesn't ask as well. Thank you for all your help.

Reply from Richardsons Of Lincoln on 18/12/17

Thanks for the great review Paul and I'll pass your kind words on to Tony at our wragby road site. Thanks Simon

By Hao Q on 04 November 2017 | Purchase not verified

I have bought two cars from them and all I can say is I am very pleased with the cars and the post-sale customer service. Very friendly and easy to approach.

Reply from Richardsons Of Lincoln on 10/11/17

Thanks for the review Mr Quach and nice to see you again for the purchase of the Mercedes A class. Thanks Simon

By Sylvia M on 16 October 2017 | Purchase not verified

Fantastic service and stood by their warranty with a quick replacement when the alternator went

Reply from Richardsons Of Lincoln on 17/10/17

Thanks for the great review Sylvia and glad tony sorted the problem with your alternator efficiently. Thanks Simon

By Clive B on 24 September 2017 | Purchase not verified

This is how buying a car should be no pressure selling, Simon was brilliant from start to finish of the deal, honest and genuine and nothing to much trouble, pleasure to deal with.

Reply from Richardsons Of Lincoln on 26/09/17

Morning Mr Brumpton, Thanks for the excellent review, Glad you enjoyed the buying process from us and if you need anything in the future you know where I am. Thanks Simon

By Grenville A on 02 September 2017 | Purchase not verified

Friendly and very helpful! I can recommend Richardsons of Lincoln to anyone thinking of buying a used car. There was no pressure to buy and no salesman following you around which can often put people off. My car was ready to drive away when I went to collect it and everything was dealt with in an efficient manner. Their approach to selling is excellent! They deserve a five star rating! Thank you!

Reply from Richardsons Of Lincoln on 07/09/17

Hi. Thanks for the taking the time to leave us a great review and i will pass your kind words on to Tony who dealt with you. Thanks Simon

By Kevin M on 29 August 2017 | Purchase not verified

My first time dealing with Richardsons and I wouldn't hesitate to do so again. The quality of the photographs drew me to a very well presented. The customer service from then on was excellent. Living as I do almost 160 miles away, I needed honesty to avoid a wasted journey. That is exactly what I got from Simon who gave me a very detailed but honest description of the car as he walked round it. All in all a very pleasant experience. Thanks

Reply from Richardsons Of Lincoln on 07/09/17

Thanks for the great review Kevin and glad the round trip twice from Penrith was worth while once you saw the bmw z4. Thanks Simon

By Myles C on 03 August 2017 | Purchase not verified

We are always wary of car sales and car salesmen but I am pleased to say that this is not the case with Simon. I have found him to be: (1) Transparent (2)Approachable (3)Facilitating. It is appreciated that I only have the car a few weeks but I am confident that I could approach Simon for help and I have to say so far so good. I travelled from Belfast to purchase my car and I would do the same again. Thank you Simon from myself and Grace

Reply from Richardsons Of Lincoln on 09/08/17

Morning Myles, Thanks for the great review and glad the Plane / Train / Drive and ferry journeys to get to me and home worth while after collecting the lovely mini convertible you bought from us. Great to meet you and Grace and hopefully see you next time you change your car. Thanks Simon

By Claire G on 05 July 2017 | Purchase not verified

Lovely car, good price and very happy with the purchase. Special thanks to Tony for getting it ready to collect the same day, amazing service. Managed to leave something in the car we part exchanged but they kept hold of it for me to collect at a later date. Very happy customer

Reply from Richardsons Of Lincoln on 07/07/17

Thanks for the great review Claire and great to hear Tony looked after you, I'll pass on your kind words. Thanks Simon

By Ann F on 05 July 2017 | Purchase not verified

OK if you are spending a lot on a car but for under £1000 indifferent - bought a ford focus and when I drove home and noticed how bad the two back tyres where, took it back and they put two new tyres on which was great. 1st class, But in less than 3 weeks, other problems arose, a leaking brake pipe and a shock- absorber found by a local garage. Phoned up Richardsons in the end they said bring it in we'll have a look, decided to get the work done locally as we live 50 miles away.

Reply from Richardsons Of Lincoln on 07/07/17

Thanks for the review, Always disspointing to recieve 3 stars but i appreciate your feed back, The car you bought was a ford focus which was a part exchange to clear at £900, After giving you a warranty covering engine and gearbox i went above and beyond that and put you 2 new rear tyres on although they passed the mot and you were aware of them when buying the car and then the later issue i offered to look at for you to but wasn't given the oppotunity, We are a proud family business that go above and beyond as you found out wth the tyres, Just a shame you wasn't willing to come back second time round so i could help again. Thanks Simon