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Customer reviews of Richardsons Of Lincoln
At Richardsons Of Lincoln we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Richardsons Of Lincoln
Based on 110 customer reviews
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5
And relax
By Michael C on 10 June 2018 | Purchase not verified
Just bought a 2011 Astra, have to say that I have been well looked after, had a bit of a issue with the battery after a week but they drove straight to the site I was working on got me home, sorted the problems straight away and made me feel at ease, just had a run to the deep and Yorkshire wildlife, car feels great and have had emails to ask if there is anything they can help with and to check up how I’m getting on with the car, great dealer ship from buying to after care.. I would highly recommend because there costumer service is second to none!!!
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5
brilliant customer sevice
By Arnold G on 09 June 2018 | Purchase not verified
Brilliant service just could not do enough for me mot, serviced, couple of faults rectified before Simon would allow me to have the car congratulations to Simon and his staff
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5
Trustworthy & reliable garage and great car
By Chloe M on 15 May 2018 | Purchase not verified
I bought my first car (a citroen C1) from Richardsons Of Lincoln in December 2017 and I couldn't be happier with it! It's so great to find a reliable and trustworthy garage. I was quite nervous about buying my first car. I would definitely recommend using Richardsons Of Lincoln if you are looking for a reasonably priced second hand car. My car was in such good condition it felt like new when I bought it. It's 6 months later and I haven't had any problems with the car at all. The customer service was also really great - really friendly!
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5
Excellent customer service.
By Paul G on 07 April 2018 | Purchase not verified
Was looking for a 7 seater vehicle but didn't want to travel all over the country. Found the vehicle which suited my family needs at a very reasonable price. Went for a test drive, came back and discussed options. Offer was made and paid for the car in full there and then, had to wait while they serviced the car, did a full mot and a couple of other bits. Now enjoying the Citreon C4 Grand Picasso. Many thanks for making the whole process smooth and faultless. Would recommend to anyone and will go back to Richardsons when we come to change this vehicle again to see what is available.
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5
Great Customer Service
By Peadar M on 20 March 2018 | Purchase not verified
I traveled over from Ireland in early January. Simon the salesman met us and offered us a cuppa straight away. We went on a test drive and the car was superb. But I noticed a slight rattling noise coming from engine at around 2000 revs. Simon agreed he could hear it as well and we back to office while he got his mechanics to check it out. Shortly they confirmed the noise was coming from the vaccum pump. He said he would order and buy a new one for it. Unfortunately the part was not available until the following morning but we had our sailing back to Ireland already booked. I decided to go ahead with the purchase and Simon would post the part over when he received it.Within a few days the part arrived and I got it fitted and problem solved! I sent Simon the invoice for the labour and he reimbursed me fully. I have to say from start to finish that Simon was very professional, honest and helpful. He didnt try to cover up the defect, The car has been perfect since. Highly recommended.Tks
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5
Excellent way to be looked after.
By James H on 08 March 2018 | Purchase not verified
Where to start, since I started buying cars about 40 years ago I never enjoyed the whole experience of buying a car as I have buying one from Richardsons of Lincoln. Simon was friendly, informative but not at all pushy. He let me take my time, I am hesitant when it comes to spending money especially on cars. I had no need for concern at all. The car I bought is a Jaguar XF and Simon couldn't do enough to help and give me peace of mind. When I went to pick the car up he even put the kettle on and did a cuppa, not bad too, better if it was Yorkshire tea bags haha. I would definitely recommend Richardsons of Lincoln to anyone especially if you are nervous when buying. If I ever want to buy another car I will be heading straight here, don't need to look anywhere else. Once again Thanks Richardsons and especially Simon 10/10.
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5
Excellent Service
By Chris G on 25 February 2018 | Purchase not verified
Excellent Service throughout. The car was fully serviced and MOT'd before purchase and came with a warranty too for extra piece of mind. This is the second time I have bought from Richardsons and I would definitely recommend them to anyone looking to buy a car.
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5
Professional Team. Great customer service.
By Lee W on 20 February 2018 | Purchase not verified
A no pressure sales from a friendly professional team. I purchased a VW Passat, after numinous test drives that confirmed it was the car I wanted. With no proof of cambelt change in the Full service history, Richardson’s made sure this work was carried out Included in the sale package along with full MOT and service. The car is in MINT Condition and a pleasure to drive. I can not fault the service you have provided, I will definatly buy from you in the future. Thanks.
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5
You won't find any better customer service!
By Stephen B on 16 February 2018 | Purchase not verified
Buying a second hand car from anyone/anywhere is a risky business. However careful you are, things don't always go as planned. I've bought many cars from private sellers to the largest franchises. Nowhere in my experience comes anywhere close to Simon and his crew. From the whole selling experience to the genuine, no quibble warranty and aftercare: I spotted a few things not quite right within the first week and there was no question about getting them sorted. Customer first all they way. I know where I'm going for my next car! Thanks
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5
Friendly, helpful service & recommendable
By Kelly J on 12 February 2018 | Purchase not verified
What a real personal service. Friendly helpful staff who really wants to please their customers, nothing was too much trouble. Good trade prices & quick turnaround Many thanks