Customer reviews of Richardsons Of Lincoln

By Marco C on 31 December 2018 | Purchase not verified

I recently bought a used car from Richardsons of Lincoln and was extremely pleased with the whole experience. They have been very helpful, providing via email all the information I needed and even offering to refund the deposit I paid to secure the car, should I have faulted it on inspection. Needless to say, the car was in excellent conditions and, after a decent-length test drive (not the usual drive around the block I have been accustomed to after visiting other dealers), I decided to go ahead with the purchase (btw, I also got a good price for my part-exchange). We agreed on a delivery date a few days later so that they would have the time to MOT and service the car. When I collected it, it was valeted to a high standard and I received a 3-months RAC Platinum warranty, plus a 12 months RAC breakdown cover. I have waited 5 weeks before writing this review, to make sure the car was not too good to be true, but I have to say that so far it hasn't disappointed me. Highly recommended

Reply from Richardsons Of Lincoln on 03/01/19

Thanks for the fantastic review Marco, Glad you enjoyed the hassle free buying process and are enjoying the new car. Thanks Simon

By Jason P on 24 December 2018 | Purchase not verified

Dealer did everything he said he would. So far I have had no issues with the vehicle at all. Very happy.

Reply from Richardsons Of Lincoln on 27/12/18

Thanks for the great review Jason, Merry Christmas. Thanks Simon

By Heather R on 21 November 2018 | Purchase not verified

What a great garage! I was looking for a very specific vehicle as a dog car, Richardsons had exactly what I was after. As I live a good 3 hours away, son in law living nearby was dispatched to test drive & ask the relevant questions. Nothing was too much trouble for these guys & they were happy to accommodate my request for various bits & pieces prior to sale. They arranged delivery far cheaper than I could have managed & despite a blip upon arrival (which was resolved straight away) I couldn't be happier with the service or the vehicle. Highly recommend, especially to women buyers neurotic about breaking down!

Reply from Richardsons Of Lincoln on 24/11/18

Thanks for the great review Heather, Hope the dogs are enjoying life in the back of the new 4 x 4 :-) Thanks Simon

By Martin S on 17 November 2018 | Purchase not verified

Very helpful and straightforward. No pressure, no rush and easy to deal with. I part exchanged my existing vehicle and drove away in my new one. They even arranged the vehicle tax whilst I sat in the office. Good communications. Highly recommended.

Reply from Richardsons Of Lincoln on 24/11/18

Thanks for the great review Martin, Glad we made the transaction hassle free for you. Thanks Simon

By David S on 06 October 2018 | Purchase not verified

Great place to buy from Car is excellent and was ready for collection early Prepared to a high standard Well impressed

Reply from Richardsons Of Lincoln on 20/10/18

Thanks for the great review David and glad we impressed you with what we do. Thanks Simon

By Beverley R on 13 September 2018 | Purchase not verified

Bought a beautiful 11 plate Fiesta 2 weeks ago, fantastic car in top condition, very well priced and absolute first class service. Definitely recommending to my friends

Reply from Richardsons Of Lincoln on 18/09/18

Thanks for the great review Beverley, Glad your enjoying the new car and the service we provided. Thanks SImon

By Chris S on 09 September 2018 | Purchase not verified

Professional throughout the deal . The Ford badge took a while to come, all sorted now and not the dealers fault.

Reply from Richardsons Of Lincoln on 12/09/18

Thanks for the 5 star review Chris and was a pleasure to sell you a car. Thanks Simon

By Trevor T on 20 June 2018 | Purchase not verified

We sought to buy a suitable car for our middle aged Daughter. There was a good selection of small cars and we asked about the history as the recorded mileage was low for the year. The Sales Manager was able to produce the relevant documents to show that a new speedometer had been fitted. All MOT certificates were included. The car was well presented at Wragby road and we were allowed to take the car for a test run without supervision. There was no pressure selling by the Manager at Wragby road, and being an ex-mechanic he was able to discuss some points we raised. Following the purchase there were some matters that we drew their attention to, and these were dealt with in a timely fashion. One fault was found and they kindly dealt with this all being it was not covered by the Warranty. In all a very pleasant experience to buy from Richardsons. Their Customer Care was excellent. On picking up the car it was fully valeted and serviced with new oil filter and oil change.

Reply from Richardsons Of Lincoln on 27/06/18

Thanks for taking the time to leave us this fantastic review Mr Townsend, We got the air con ice cold for you at the right time given the weather this week. Thanks Simon

By David W on 17 June 2018 | Purchase not verified

Took a gamble buying online and without test driving my car. Never even met any of the staff but wouldnt hesitate to recomend them. True gent and stuck to his word with his warranty & would defo buy from them again and Im up in scotland .

Reply from Richardsons Of Lincoln on 19/06/18

Thanks for you kind words David and your fantastic review, Lets hope the sun stays out so you can keep the roof down :-) Thanks Simon

By Jim L on 17 June 2018 | Purchase not verified

We visited Richardsons recently to look at a car. We were made very welcome. The salesman was friendly and showed us around the car, answering all our questions. We were offered a test drive which we accepted. When we bought the car, it had been valeted and serviced. It was spotless! The transaction was easy and professionally carried out. Simon gave us a generous trade in on our old car. Both the guys we met came across as honest and knowledgeable. They couldn't do enough for us. Even after we had purchased the car we had follow up calls checking that everythingwas ok and we were happy. I have no hesitation in recommending this company.

Reply from Richardsons Of Lincoln on 19/06/18

Thanks for the great review Jim and glad to hear your wife is enjoying the new car. Thanks Simon