Great team at Richardsons
I recently had the pleasure of purchasing my 2017 ford Edge from Richardsons Car sales Lincoln. I dealt with Simon who was very helpful from the offset. I am based in London so after a brief conversation he very kindly sent me a video walk round of the car as I wanted to have a closer look at the car before travelling up from London. The car was very reasonably priced as i had been doing my research for a few weeks prior. the car was in excellent condition and they had just had a new MOT done on it for me. The whole team was very helpful and honest and I would have no hesitation in purchasing a car from them again and recommend anyone looking for a car to have a look at their inventory. Well done everyone at Richardsons!

Mario K

Hassle free, no pushy sales, good quality cars, would use again, highly recommended, will use again, and they do everything they say they're going to do, That's getting rare these days.

Michael N

Fiesta Titanium
Absolutely awesome. Very helpful, they don't hassle you into anything. Very patient, will do anything within reason to assist you in your buying or selling of your car

Anonymous

Excellent customer support and service
The service from Simon, Adi and the team has been excellent. I particularly thank them for their after sale approach, and how quickly they dealt with my concerns and questions. The car was presented in a fantastic condition.

Tim G

Adi was very polite and never pushed me always there to help. gave me all the time I needed. Definitely recommend them and will definitely go back for my next car

Paul R

Journey’s End
Having had the good fortune to be able to buy a newer and more practical car, I looked at thousands online, and drove far and wide to see a great many. Exhausting and frustrating. Then, almost on my doorstep, I found my car at Richardsons. The sales team were incredibly helpful and friendly, letting me test drive the car alone, and even allowing my dog to come with me. It really did feel like a welcome end to my search for the right car, and I can only thank everyone at Richardsons for making the whole experience so special and rewarding. Thank you !

Anonymous

Fantastic experience
I bought a lovely Passat from Richardson's recently. The cars are of good quality at very sensible prices.its a great family business and both Simon and Adi made it a good experience. There was no pressure, Adi left me with the keys to start the engine and look around the car, he was very helpful if I had any questions. He seemed very passionate about his job and you could tell that he would do his best to get it right first time and go that extra mile to make it a easy transaction. I did have a concern about whether cambelt needed changing, no hesitation they serviced car and got that changed. Also the spare key wasn't working, again not a problem they got one from VW Germany and got it programmed to the car at no cost to me. Fantastic service from start to finish. highly recommended.

Mark M

Fab
We had a brilliant experience choosing our new car with Adi and the team. No pressure to buy, couldn’t do enough to help us. Car is amazing, more than happy with the service, they go above and beyond. Definitely be back when we need another car. Thank you so much Lisa and Jon

Anonymous

Very very happy with our new car, adi and Simon were very polite, not pushy at all and the car was presented immaculately. Would definitely buy from here again.

Lee H

Excellent choice in Lincoln
Very calm and welcoming sales team who make you feel at ease. There was no reason to go hunting for cars in Nottingham or Sheffield as they had a good range of models at affordable prices. I felt I could trust them. Very happy with the car.

Robert F

Simon and Adi run a very professional family business without any pressurizing sales patter. They have a great range of cars which are well presented. Despite having to travel over 3hrs the whole experience of buying the car was a pleasure and I wouldn't hesitate buying another vehicle from them.

MARTYN M

Great friendly Dealership. I first visited Richardsons on a saturday morning to test drive a car i had seen on their website. On arrival i was greated with simon who i had spoken to on the phone. Everything was ready and waiting for me to test drive the car,all my questions were answered promptly. I was made at ease by simon and made to feel welcome. After the 30 min test drive by myself and then a lengthy conversation afterwards i decided it was not the car for me. This caused no ill will or animosity from simon who understood my reason and his extended courtesy still continued.Later in the week i noticed they had the same make and model but a later reg and the coulor i was looking for. I rang richardsons again for a saturday morning test drive, again no problem at all even though the previous week i tested another car.Again after testing the car i was hooked,not only with the price of the car a 2016 honda jazz with low mileage, the colour i liked most. The salesman Adi was also great,nothing was too much trouble. I left a deposit for the car and awaited for them to contact me. The were putting a new twelve months mot on the car even though the excisting one was valid until october 23 and serviced the car. Now the mot produced a advisory of front brake pads getting a bit thin. Richardsons fitted new pads free of charge to cover the advisory but not only that they went one step further and fitted new disks, even though it did not need them for the test,they just did this as good measure to fit new parts together. I picked up the car, the handover was very smooth. I left not only with a fantastic car but a fantastic buying experience from the Richardsons Team. Looking around their cars they have a great choice with great prices so if your in the market for a car This car dealership is a good place to start. Many thanks Simon and Adi

Anonymous

Really enjoyable car buying experience. First part of the communication was with Simon. He was really helpful and responded quickly but without applying any pressure. When I visited the sales room there were no sleazy salespeople hassling you. Everyone was very friendly and conscientious. Had my 4 year old with me which can be distracting but Adi made her feel welcome and part of the experience so she was happy to sit whilst I dealt with everything. I thought it was a really nice touch that the car gets a new MOT and service with all advisories changed, giving peace of mind and when I noticed an issue with a tyre, Adi organised to have it replaced at a local garage to save me travelling out to Lincoln again. Can't fault the experience I've had buying my car.

Laura S

Great Service!
Just bought a second car from Simon & Adi. They have been extremely helpful and ensured I was happy with everything. Nothing was too much trouble. Highly recommended!

Anonymous

Genuine blokes, genuine dealer
Adi was fab, I hate pushy salesmen but you don’t get that with Richardson’s. They did all the necessary bits on the car before handover mot, service, etc. There was a broken clip inside the sun visor of the car which I forgot to mention on test drive, on collection it has been fixed showing their workshops attention to detail, great stuff

Hannah S

Making a purchase after a car bereavement
Firstly ..I hate buying cars … so when I was left alone to look and then decide which one I wanted to test drive, that was was great, an added bonus was that I was able to test drive it without a salesman accompanying me. That was so good as again I didn’t want a “commentary” whilst I was test driving it .I loathe being followed around by sales people . They were there to ask and help but not pushy. Adi was polite , professional and efficient. He explained everything to to us and did exactly what he said he would do. It was a simple and straightforward process. I have already passed on their details to a friend who is thinking of changing their car soon. So far the car is running well and I am happy with it . Thanks for making this a painless experience.

Jan B

Honest and helpful,
First of all, this is not a local car sales showroom for me to go to but this is the third time I have bought a car from Richardsons of Lincoln. I urgently required a small automatic car and of course I looked straight away at Richardsons. I could not spare the time to inspect/see the the car until I collected it. (due to husband in hospital) Ade, the salesman assured me that it was a good buy, did all the paperwork for me and the first time I saw it was when I drove away in it, that is how much I trust them. He was right of course and I am very pleased with it. I trust this garage and its staff, Ade and Simon are very helpful but most of all honest.

Cathleen B

Would recommend
Great service, great car.. couldn’t ask for more.

Anonymous

mint
I was looking for a particular car after a long search i found the exact model and colour over 100 miles away in Lincoln at Richardson's. So i made contact with Adi paid the deposit then got on a train and Adi kindly picked us up from the station he did all paper work and the car is just mint thanks Adi and Simon

Michael W

Brilliant experience!
Absolutely superb from start to finish Adi and Simon are a pleasure to deal with all cars presented very well. After sales service is also superb. Can fault Richardsons this is my second car from them won't be the last! Thanks everyone.

Gary B

5/5 Service!
Brilliant service! My first car and I couldn’t be happier. Fully serviced and also sorted out an issue with the fuel flap for me. Adi was lovely and not once did I feel pressured into anything. He was very informative and helpful. Definitely recommend these guys

Shann W

Excellent from start to finish
From my first telephone contact with Simon, it was obvious that this is a very professional company. I am not local and requested additional video and photos which were provided straight away which enabled me to have confidence in buying a car without viewing it in person. I was picked up promptly at the train station and the car was prepared to a very high standard. The whole buying experience was excellent and after a couple of weeks owning I am delighted with the car. Many thanks Simon and the team!

Andrew W

Excellent service from Adi, Simon and Chris. Quick and easy purchase of my new car. Finance was set up and ready in a morning. I would highly recommend Richardsons Car Sales.

Katie C

Adi's very professional approach to helping me decide upon the right car for me was a real pleasure and made the buying process so simple and hassle free.

Anonymous

Excellent all-round service!
Three months have passed since I bought a Volvo V50 from Richardsons and, being a canny Scot, I’m not one to give praise until the warranty has expired! My experience, from first contact with the company, has been nothing other than positive. It’s the first time I’ve bought a car on-line and unseen. Frankly, I know little about cars, but I knew what I wanted. I found it on the Richardson’s website and did the recommended background checks. After that, I was in the company’s hands. No pressure, in fact quite the contrary. I’d made up my mind, but Simon insisted on my seeing the walk-round video before concluding the deal. He met me at Lincoln Station in the pouring rain driving the car I’d bought. An encouraging sign. Back at the office, a welcome coffee and the paperwork gone through calmly and unhurriedly. Everyone was friendly, helpful and reassuring. A real team effort, for which sincere thanks. Only one thing I’d do differently, and that’s not travel from Scotland to Lincoln and back in the same day. I should have stayed and enjoyed Lincoln and environs. Much more relaxing. A good experience means you tell others. Several friends now have Richardson’s of Lincoln on their watch list. And, although I sent Simon’s walk round video just to a friend in China to keep her in the information loop, she tells me she has posted it on her Weibo account. You never know what may result.

Anonymous

First class experience
Just taken delivery of our third car this year from Richardson's. As usual a great buying experience with Adi who made everything easy and a pleasure to deal with. No pressure just a first class professional experience. Thanks again guys .

John B

Extremely helpful and very friendly, couldn't be happier with the vehicle and service

Anonymous

Audi A1
Awesome service great quality cars ! I would highly recommend

Dhara P

Great friendly service, special thanks to Adie who made buying my new car so easy (and the cup of teas) So happy with my new Toyota Yaris , would highly recommend this company .Thank you

Anonymous

Very experienced staff thank to you all
Thank you Adi Brilliant 5 star car buying experience straight forward not pushy time to think about it love are used little kia car came with plenty of tea and coffee thank you

Michael C

Helpful and friendly
Not pressured into buying. Very friendly and helpful. Sorted the minor bits I wanted. Full new MOT and advisory bits corrected. They didn't push for the extra warranties that were available. Had the car since Sept 23 and no problems

Anonymous

There's a reason Richardsons are award winners.
On the day i met Adi, i had been to no less than 15 other used car dealers. His friendly approach made me feel comfortable to just look around, and he was very accommodating when i has interest in a car on a tight timeline. I felt like i had special treatment the whole time, however i'm sure its the same service all customers get. There's a reason Richardsons are award winners.

Hayd C

Bought my new car from Richardsons and cannot fault any part of the process, Adi was very patient and very helpful, I would really recommend the service the team offer

Anonymous

No hard sales did everything they said they would on time Even when l pointed out a problem a few days later they looked and sorted it out straight away without any quibbling Good company to deal with

Anonymous

Dealt with Adi for the sale and all was great. Wasn’t pressured into buying, explained everything fully, went through warranty etc but didn’t feel pressured into buying. Would definitely recommend

Anonymous

Long distance car purchase
Nothing short of amazing, Excellent communications all the way through, being as I am from the other end of the country this was a must for me. Found a car I wanted and the Guys went above and beyond to help me acquire it, no pressure, very knowledgeable, friendly atmosphere. After a bit of a journey to get there I was offered refreshments an use of amenities, then got a tour of the site which is under expansion to house an even bigger choice of quality vehicles at affordable prices. My vehicle was absolutely mint inside and out, fresh mot, no advisories, new service carried out, drove away feeling blow away.

Scott K

Audi A3 Sportline
Viewed Audi online and arranged a visit to test drive the car. Was impressed with the vehicle and Adi was very efficient and talked me through the whole purchase process. Cannot say enough, great dealing with him, would recommend a visit if your looking for a new car. Have bought from them before so had no hesitation using them again. Fantastic experience, and with the Diamondbrite finish applied the car was gleaming when I finally picked it up. Great service, faultless. Thanks to Adi, Simon and the rest of the team.

Anonymous

I heart my Skoda ………
Woke up sun 11 th feb saw my car on auto trader 7 in morning had option to reserve for £99 so having seen only 1 pic but reading their reviews I did. Toby was in contact next day told me about car and did a walk round vid it looked excellent so I put down deposit, booked a train ticket for Fri my day off if you go from King’s Cross it’s cheap only £26 and Toby picked me up in my car to be. It was a no brainer exactly how described still no pressure from the guys. Anyway after the best cup of builders no sugar I have ever had ( he even took tea bag out lol. ) I paid up and drove home to Watford .I would like to say thank you to you all but especially you Simon , what a nice business you have built , you kindly sent me away with a guarantee I could use elsewhere because I live so far away You went above and did all advisory work even thou my little Skoda had passed mot , I am grateful , you are a kind soul in a weary world .10 Stars

Anonymous

A Joy to buy
Excellent Used car seller. Very friendly service. Vehicle was well described (including thorough video). Very professional sales handling. Highly recommended

Anonymous

Fantastic service
Excellent service from Toby asked about a car we found online that wasn't quite ready yet. Great service friendly and will definitely be going back and highly recommend them. Good selection of cars at great prices.

Shannon P

Great service. Non-pressurised, welcoming and friendly manner from Toby, who was great and very reassuring. Very reasonable price for the car bought and part exchange too. Good advice given by Toby also, in terms of future car care. Really enjoying my new car and will be sure to recommended Richardson’s to others I know, when they are looking for cars.

Anonymous

well worth the trip
excellent service they were very helpful and obliging. they put right anything that needed doing before and after the sale. I would highly recommend

john m

Great Car, Great Price
Great personal service, from a friendly and busy family-run dealer

Tim H

After seeing a car on their website, we went along for a test drive. Adi was friendly and helpful from the moment we arrived and not too pushy as some salespeople can be. We sat and had a chat and a nice cup of tea and agreed on a price. Everything was arranged for us to collect the car the following weekend and it was there ready and waiting for us when we arrived with a full mot and service. Excellent customer service from a family business, we would recommend them.

Debbie K

Good company, good cars
Bought a car recently and it’s been lovely. Can’t fault it. I’m always very wary buying cars from any company but I would like to say it was quite a relief buying from Richardsons. Full service and mot and rectified any issues which were several hundred pounds before handing over the keys to the car. Not a lot of people would do that and that’s why I’m giving 5 stars. Hopefully in the event of anything arising they’ll be more than happy to help again in the future.

Tom S

Good experience at Richardson’s
Just bought a very nice Audi A1 from Richardson’s. Great car, very low miles - like new . Sensible price. Very straightforward ,professional and friendly sales & advice from Adi. Looking to buy another car later this year , so will be paying them another visit.

Keith A

Friendly staff and knowledgeable.
Highly recommend nothing was too much trouble they were knowledgeable and accommodating for what we wanted and we are very happy with our car as when we took it for a test drive we could hear a slight noise which they went above and beyond to sort out what it was so it was all perfect and ready for us when we went to pick the car up and we found they sold cars for a good price would definitely use them again.

Samantha W

Top class, highly recommended
First class service provided by Adi. Friendly and most pleasant through out.

Anonymous

Very happy
Great service! The guys were great, very helpful and made the whole experience car buying process stress free. Would highly recommend

Anonymous

Great experience
Great service! Adi did made the whole car buying process stress free, I would highly recommend

Hollie R